Generation Y
“Failure to understand what drives Generation Y will result in failure to attract and retain the very people who hold the key to an organisations survival”
Business relies heavily on Generation Y for labour. Generation Y Expectations……..
|
|
and they know what they are worth!
Business is also facing the following challenges
Businesses’ greatest cost and biggest issue, is getting the balance right between the demands and expectations of both employee and manager. Formalising HR strategies is critical for successful businesses in the future.
Gloria Jean’s tell the story… At a recent Queensland Franchise Council of Australia breakfast meeting, Andy, well known for his staff management practices shared what works for him:
- Be approachable
- Be very clear from the recruitment stage with what you expect
- Spend time to listen to staff
- Make time to coach the supervisors and team leaders
Bree and Sam, two energetic Gen Y employees from Gloria Jeans, shared their views:
- Managers need to be genuine in their approach to staff.
- Be friendly but not familiar with staff.
- Lead by example – give directions for others to follow.
- Recognising a ‘job well done’ on the spot is more appreciated than a formal reward later.
- Feedback – what do we do?
Business Report (The discussion panel was facilitated by Louise Broekman, founder of the HR Coach Network.)
Think about what you can do to create the right balance of your business and Generation Y
- Training for managers on effective people management.
- Annual HR Plan.
- Signed off orientation process for new staff supervisors and team leaders.
- Annual re-orientation for all staff on your workplace practices.
- Creating events and memories for staff.
- Include supervisors and team leaders in problem solving and decision making.
- Coaching of team leaders and supervisors.
- Staff management system.
For more information on Gen Y contact Pirouette HR Solutions on 07 3324 2077
< top
